Shipping + Returns
 

Returns

Eligible items may be returned within 30 days of ship date received (free from makeup, deodorant, stains or wear).

To be eligible for a return, your item must be unused and in the same condition that you received it. there are certain situations where only partial refunds are granted.


Sale Items

Only regular priced items may be refunded, unfortunately discounted items cannot be refunded.

Exchanges 

We only replace items if they are defective or damaged NOT SIZING ERROR. If you need to exchange it for the same item, send us an email  at customerservice@qgtmula.com

In the event your order is not correct (Incorrect product or size) , please contact us.


Shipping 

Please allow 7-10 business days for order processing and shipping delivery. We are not responsible for any lost, stolen or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier.

In the event your order is not received within 13 business days, send us an email at Customerservice@qgtmula.com